FAQ

FAQ2024-08-15T10:52:51+00:00

A Sea of answers

frequently asked questions

Can I purchase OceanTrash online?2024-09-24T10:53:21+00:00

There are a few retailers who would be happy to assist you. Contact Zeilmakerij Nieuwenhuis and Surfgirls NL. You can find their details right here.

Do you offer bulk discounts for large orders?2024-09-07T10:01:49+00:00

We do not offer bulk discounts.

How do I care for my OceanTrash bracelet?2024-09-21T17:19:49+00:00

Our bracelets are water-resistant, but it’s best to avoid contact with harsh chemicals.

Which organizations do you support with your donations?2024-09-24T06:43:28+00:00

By repurposing these ropes, we prevent countless marine animals from suffering and dying in ghost nets. Our partnership with Sea Shepherd amplifies our impact, supporting their mission to defend ocean wildlife and habitats worldwide.
We also (have) support(ed) The Ocean Cleanup, Surfrider Foundation Holland Coast.

How much of the proceeds is donated to charity?2024-07-18T11:28:56+00:00

1 euro of each bracelet is donated to charity.

I would love to be part of the team, is that possible?2024-07-18T11:29:06+00:00

That is amazing! Contact us via hello@oceantrash.world and let’s take it from there.

 

I collected some rope while wandering down the beach, can you (re)use this rope?2024-09-24T06:33:03+00:00

Thank you for helping protect our oceans! Not all rope is suitable for OceanTrash bracelets, but we would love to find out what you collected. Learn more here.

Where does the rope come from?2024-09-23T13:43:37+00:00

Our rope is collected from various beaches and harbours around the world, with the majority sourced from the Netherlands. We also have rope from Bonaire, Hawaii, France, Denmark, Germany, Spain, Portugal, Zanzibar and Sri Lanka.

Where can I find your Pacific DeLuxe bracelets?2024-09-24T06:27:18+00:00

Only 2 of our retailers sell our Pacific DeLuxe bracelets.
Schoenenzaken in Groningen and Zeilmakerij Langweer. You can find their details here ; Retailers

Where do I find a retailer nearby?2024-07-18T11:27:37+00:00

You can find our retailers here.

 

I can’t find a retailer in my region/country but I would love to buy local. Can you help?2024-09-24T06:02:44+00:00

We would love to expand our business. If you think OceanTrash should be available in a store near you, please inform us and we will see if we can make magic happen.

We would love to resell OceanTrash, is that possible?2024-09-07T10:07:42+00:00

We are excited to expand our family of retailers. Learn more about how to get involved here and we will be in touch.

 

Are all the bracelets handmade?2024-09-23T13:40:41+00:00

Definitely. We have an incredible team of heroes working on these beautiful OceanTrashures.

I do not know my (wrist or ankle) size, how do I measure?2024-09-24T06:06:21+00:00

Find a soft measurement tape from your grandma’s toolbox or a thin piece of thread. Wrap the measuring tape around your wrist and do it tightly. The number on the measuring tape is your wrist size. Use a piece of thread instead? Mark it where the end meets and measure it with a ruler. This is your wrist size. Note: do you prefer a snug, comfort or loose fit? Ask your retailer for help finding the right size. Learn more right here.

My bracelet is broken, now what?2024-09-24T06:16:08+00:00

We are sorry to hear that. Please contact your retailer and tell them what happened. They are happy to help you out.
If you purchased a bracelet directly from us at an event or in the Studio, send us a message via our contactpage

Is it possible to exchange my bracelet?2024-07-18T11:30:16+00:00

Please contact your retailer and explain why you would like to exchange the bracelet. They are happy to help you out.

Can I order a custom-made bracelet?2024-09-24T06:28:44+00:00

Unfortunately we cannot produce any custom orders at this time.

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